I am a senior product manager at ServiceNow, building enterprise products that help businesses run their processes through simple, easy to use interfaces. Before ServiceNow I built the sign up and onboarding flows for a SaaS product for beauty and wellness businesses at Zenoti, and launched the Event Action Center solution accelerator at OpenText. I began as an applications developer at Oracle working on Primavera Unifier, and later did my PGP at the Indian School of Business in strategy, leadership and marketing.
Work
Below are some of my recent projects. Please request for the complete walkthrough of the locked projects.
01
Database-Connected AI Chatbot with Evals
Built a chatbot in five stages, from a plain OpenAI call to a system that remembers the conversation, calls tools and answers from a live database, then traced every answer in Langfuse and had AI judges score it.
02
Podcast Search MCP Server
Turned a semantic search engine over 1,009 product and technology podcast episodes into an MCP server, so an AI assistant can search the library, read transcripts, keep notes and run research briefs.
03
Personal AI Agent with Voice
Built an agent that searches and reads the web, remembers me between sessions, runs a job search from my resume, and answers the phone, with chat and voice sharing one memory.
04
Podcast RAG and Fine-Tuning
Built a question answering app over 149 podcast transcripts and saw why chunking matters, then fine-tuned a small open model to speak in a persona of my choosing.
Thoughts & Ideas
Notes on building enterprise products people find easy to use, onboarding flows for SaaS, and moving from engineering into product.
What I Brought From Engineering Into Product
Sign Up to Onboarding: Where SaaS Products Win or Lose Users
Enterprise Products Can Be Simple to Use
Experience
Enterprise and SaaS product management at ServiceNow, Zenoti and OpenText, built on four years of product development at Oracle.
An enterprise product succeeds when the process feels simpler than it is.
Stack
The models, databases and tools I used to build and ship the AI products on this page, from the first chatbot to RAG and fine-tuning.
in short
Senior product manager at ServiceNow, building enterprise products that help businesses run their processes
Spandana skipped presentations and built real AI products. Want to know how?
Spandana Kintali was part of the August 2026 cohort at Curious PM, alongside 24 other talented participants.
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